Refund policy

14-Day Hassle-Free Return Guarantee: everything-yoga.com (operated from Veskiposti 2-1002, 10138 Tallinn, Estonia) offers a full 14-day return window on every product. If you're not satisfied, return it for a full refund or exchange, no questions asked. This starts from the delivery date.

Eligibility

  • Timeframe: Within 14 calendar days of delivery (proof via tracking).

  • Condition: Unused, in original packaging, with tags/labels attached.

  • All Products: To be eligible for a return, items must be unused, in their original packaging, with all tags and accessories included.

Return Process (Step-by-Step)

  1. Initiate Return: Contact contact@everything-yoga.com or call +372 5818 1270 within 14 days. Provide:

    • Order number

    • Reason (optional)

  2. Receive RMA & Label: We email a Return Merchandise Authorization (RMA) number and free prepaid return shipping label (PDF print or QR code).

  3. Pack & Ship:

    • Use original or secure packaging.

    • Affix the label and drop it at any DHL location (free pickup available).

    • Ship to: Veskiposti 2-1002, 10138 Tallinn, Estonia

    • Free return shipping for all addresses we cover.

  4. Processing:

    • Received & inspected within 3-5 business days.

    • Refund: Refunds are processed for the exact total charged at checkout.

    • Exchange: New item shipped free (5-7 day transit, handling 1-2 days).

  • Confirmation Email: With refund/tracking details.

Non-Returnable Items

  • Final sale or clearance products: including deeply discounted or “final offer” yoga mats, accessories, and wellness gear clearly marked as non-returnable at checkout.
  • Personalized or custom-made items: such as bespoke straps or customized accessories that are made or marked specifically for you.
  • Products that have been used or damaged by the customer: beyond normal inspection (e.g., used yoga mats, worn shoes, opened cushions, or items showing wear and tear).

Refunds & Exchanges

  • Refund Timeline: 3-4 business days after receipt (up to 10 days to appear on statement).
  • Original Shipping: Will be refunded
  • Defective/Damaged on Arrival: Immediate replacement or refund report within 7 days.
  • Exchange: Yes, free exchange within 14 calendar days of delivery.

Contact for Returns
Email: contact@everything-yoga.com | Phone: +372 5818 1270 | Address: Veskiposti 2-1002, 10138 Tallinn, Estonia